Fortel (www.fortel.com)

Fortel provides the first real-time e-Business performance management solution that assures the edge-to-edge service-level goals of e-Business. Fortel's SightLine analysis and correlation capabilities are based on a foundation of systems management performance software and expertise that has been applied, tested and enhanced for more than ten years by customers in finance and banking, defense management, manufacturing, retail services and government. Fortel customers include United Airlines, MCI, the Department of Defense, UBS and Unisys. Fortel is a publicly traded company (NASDAQ: FRTL), formerly known as Zitel Corporation (NASDAQ: ZITL). Datametrics was founded in 1980 and was acquired in 1997 by Zitel Corporation. In May 2000, the companies changed their names to Fortel.

SightLine offers the first solution capable of monitoring and managing the complexities of e-Busines, and is the only solution that can give you a view of the service levels of your e-Business in real-time, just the way your customer sees it. With SightLine, you have the power to optimize service levels as they are changing, before your customer experiences service degradation and clicks away to your competitor.

SightLine provides different views of e-Business service levels based on what you want to see. e-Business summary views, showing simple service level status, are available for management. Detailed views are provided for IT executives who may desire to monitor individual tier or component status. In-depth views for individual components and services are offered for technical level management.